Appointments

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

To book

Telephone: 01732 770088

You will receive a telephone call on the day by an on-call doctor or physcians associate. This is a shorter appointment to deal with your urgent issue only. Please make sure that you have your phone with you to receive the call.

Extended Access

We also have extended access available. See our Out of Hours information.

Ways to book

1. Request an appointment online - This is the fastest way to request.

Our GP online system integrates with your medical record, improving access to care and appointments. While you can still call the surgery, the online form streamlines the process by asking the same questions. This provides you another option to contact us for medical issues, administrative requests, or simple questions.

2. Telephone: 01732 770088

When you call to book an appointment, our receptionists will ask for a brief description of your issue to direct you to the right care. For minor illnesses, we may suggest a same-day consultation with a community pharmacist, who can also refer you to other services if necessary.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If possible, please try to telephone the reception before 10am if you require a home visit.

Telephone: 01732 770088

You will need to give the receptionist some details in order to help the doctors plan their schedules and give priority to the more urgent problems. These will include the name, address and age of the patient, the nature of the problem and access details if needed.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

On three evenings a week (Mondays, Tuesdays and Thursdays), we run evening surgeries in Little Warders at our Tonbridge site. They run from 6:30pm to 7:30pm.

These appointments are pre-bookable only, and are provided to allow better accessibility for those patients who struggle to get to see a Doctor during normal "in-hours" clinics.

On Sundays and Bank Holidays, a GP will be available between 9am to 12:30pm at a local hub.

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6pm to 8pm Monday to Friday.